News

Explore North America with Air France- KLM Cyber Monday offerings


In the mood to plan a holiday but missed out the ‘Black Friday’ deals? Worry not, travellers in India who want to explore North America this winter or coming summer, can avail jaw-dropping discounts with Air France-KLM ‘Cyber Monday’ offers.

Starting November 26, 2018, Air France and KLM are offering special online discounts for travel to over 20 cities across North America. Customers can book their travel until November 30, 2018 for travel until June 14, 2019.

Starting fares as low as INR 52,000 – are a part of ‘Cyber Monday’ offer – available for purchase via www.airfrance.in and www.klm.com. The North American destinations included in the ‘Cyber Monday’ deal includes Atlanta, Boston, Calgary, Charleston, Chicago, Dallas, Denver, Houston, Las Vegas, Los Angeles, Montreal, New Orleans, New York, Orlando, Philadelphia, Portland, Salt Lake City, San Francisco, San Jose, Seattle, Tampa, Toronto, Vancouver and Washington.

Along with special fares, the websites and application for Air France and KLM are convenient platforms to plan and book travel. There are a host of benefits offered to customers when purchasing online, from special fares to discounts upto 20% on the extra baggage charges.

EaseMyTrip Launches Rann Utsav Packages to Celebrate Cultural Extravaganza of India


One of the most reputed names in online travel industry of India, EaseMyTrip has launched Rann Utsav 2018 Special Tour Packages to promote the beautiful culture of the Gujarat state of India and also the Gujarat Tourism. Rann Utsav 2018-19 is going to begin from 1 st November, 2018 and will continue till 20th February, 2019. Commenced along Diwali festive season, EaseMyTrip is introducing around 50 different types of Rann of Kutch holiday packages for vacationers seeking to go on cultural trip of India.

Completely different from regulated experiences, Rann Utsav holiday packages are specifically designed to cater certain kind of travelers who love to explore the ecologically and culturally rich landscapes of Gujarat. Kutch Rann Utsav is a pleasant fest, which gives the experience of being in Heaven on Earth. This family holiday destination gives fun moments to explore and capture in cameras for lifetime. Travelers can participate into Golf Cart, ATV Ride, Archery, Camel Cart Excursion, Para Motoring, Spa, Meditation and Yoga while enjoying Gujarati Culture.

“At EaseMyTrip we always wish to come up plenty of things to do during holidays that can create perfect balance between personalization and spirit of vacationing. Kutch Rann Utsav offers the travelers a lot more than mere sightseeing, stay and transfer. Understanding the search metrics, social media insights and Google analytics, we have created these tour packages for those seeking to experience the abundance of nature’s beauty, culture and tradition. Rann Utsav packages 2018-19 of EaseMyTrip are meant to give the customers a world class cultural experience,” said Mr. Nishant Pitti, CEO of EaseMyTrip.

Rann Utsav holiday packages allow you taking desert tour, indulging into cultural extravaganza and having a date with nature. Holidaymakers can enjoy this trip with family and friends both and an authentic experience of rustic and vibrant Gujarat. The packages include everything, flight or train tickets, stay in different types of accommodations, private transfer and sightseeing. However, experiences created through this trip are the main appeal of Rann Utsav packages.

Filippo Calciano to Take Over the Operational Responsibility for Lufthansa Airlines at Chennai Int. Airport


Starting DEC.01st 2018, Filippo Calciano will take over the operational responsibility for Lufthansa German Airlines at Chennai International Airport. He is an experienced and practiced aviation security specialist, ICAO & IATA certified with the last 28 years spent in global aviation environments, both within in Germany and overseas. He joined Lufthansa Group in 2005. Currently Filippo Calciano is the Station Manager at King Abbulaziz International Airport in Jeddah / Saudi Arabia.

In this role, Filippo Calciano is responsible for the management of all company’s operational matters, including customer service, assessments and corporate business risks and government relations. He is active Committee member of the AOC and chairman of the sub-committee in charge to assist the ORAT.

Filippo Calciano started his career in Airport and Ground Handling Industry and had several leading positions in these organizations in Germany and at international missions, including Nigeria, Ethiopia, Equatorial Guinea and Saudi Arabia.

Pratt & Whitney GTF Engines Featured at Delta Air Lines Airbus A220 First Delivery Event


Pratt & Whitney along with Airbus and Delta Air Lines celebrated the delivery of the airline’s first Airbus A220 aircraft powered by Pratt & Whitney GTF engines. The aircraft delivery marks a significant milestone as Delta will become the first A220 operator in the United States when it begins scheduled service early next year. The delivery was commemorated with a ceremony attended by Delta, Airbus, Bombardier and Pratt & Whitney officials at Airbus’ A220 Final Assembly Line in Mirabel, Quebec, Canada.

In April 2016, Delta announced its order of 75 firm A220 aircraft with options for up to 50 additional aircraft powered by Pratt & Whitney GTF engines.The deal includes a 15-year EngineWise Comprehensive service agreement. Delta also announced selection of the GTF engine to power its order of 100 firm A321neo aircraft in December 2017. Additionally, Delta TechOps will join Pratt & Whitney’s growing GTF MRO network, which will have a total of 8 shops online by 2020 to support customers worldwide.

British Airways Empowers Its People to Assist Customers


British Airways announced a multi-million pounds investment in training for its staff at Heathrow -beginning with its customer service hosts at its flagship home, Heathrow’s Terminal 5, as part of its continued commitment to put customers at the heart of its business.

The investment is part of the airline’s plan to have the most skilled, responsive and flexible customer team of any major hub airport. British Airways’ hosts have traditionally helped customers with one aspect of their journey.

As part of a new approach, between now and next summer a huge training operation will get underway to enable every host to help customers across a range of different areas – from ticketing, to re-booking, changing reservations, finding delayed luggage or providing up to date flight information.

Hosts will use iPads loaded with a number of specialist apps and will walk the terminal floor, reaching out to customers, rather than waiting for them to visit desks. Klaus Goersch, BA’s Chief Operating Officer said,“This will change the service we deliver at Heathrow, but at its heart, it is a really simple idea. It’s about trusting our people and empowering them - giving them everything they need to provide the very best service to our customers. We’re encouraging our hosts to treat customers as they would their own family, and to own and resolve issues on the spot. It’s this exceptional customer service that will set us apart from other airlines.”

The new approach is expected to be extended across Heathrow to empower all British Airways staff, whichever area of the airport they work in, to provide outstanding customer service.